Terms of Service

These Terms of Service (“Terms”) govern your use of the Pairity website and, where applicable, the Pairity platform — a system of record for applied behavior analysis (ABA) organizations covering scheduling, client records, authorizations, hiring and onboarding, and billing. By using the website or the platform, you agree to these Terms.

If your organization has signed a Master Subscription Agreement (MSA) or other written agreement with Pairity, that agreement — not these Terms — governs your organization's use of the platform, and these Terms apply only to the extent they do not conflict with it.

Pairity is operated by R2 Technologies LLC, a California limited liability company (“Pairity,” “we,” “us”), and provides software for ABA organizations. We are not a healthcare provider, and nothing in the platform constitutes medical, clinical, legal, or billing advice. Clinical and operational decisions remain the responsibility of the organizations and professionals who use the platform.

The platform is intended for use by organizations and their authorized personnel. Accounts are provisioned by your organization's administrators. You are responsible for keeping your credentials confidential and for activity that occurs under your account. Tell us promptly at info@pairityaba.com if you suspect unauthorized access.

You agree not to:

• access the platform without authorization, or access data belonging to another organization or person you are not authorized to see;
• probe, scan, or test the vulnerability of the platform, or circumvent authentication or access controls;
• copy, resell, sublicense, or make the platform available to third parties, or use it to build a competing product;
• reverse engineer, decompile, or attempt to extract the source code of the platform, except where such restrictions are prohibited by law;
• upload malicious code, or use the platform in a way that disrupts it or burdens its infrastructure;
• use the platform in violation of applicable law, including HIPAA.

Organizations that use Pairity retain ownership of the data they enter into the platform, including staff records, client records, schedules, and authorizations. We process that data only to provide the service, as described in our Privacy Policy and, for customers, the Data Processing Addendum and any Business Associate Agreement in place. Where the platform is used to process protected health information, we act as a business associate under HIPAA.

The platform, website, and all related software, designs, and content (excluding customer data) are owned by Pairity and its licensors and are protected by intellectual property laws. We grant you a limited, non-exclusive, non-transferable right to use the platform as permitted by these Terms or your organization's agreement with us. No other rights are granted.

If you send us feedback or suggestions, we may use them without restriction or obligation to you.

Fees for the platform are set out in your organization's Order Form or agreement with us. Our Refund Policy describes when prepaid fees are refundable.

The platform may interoperate with third-party services your organization chooses to use, such as clearinghouses and payers. Those services are governed by their own terms, and we are not responsible for them.

Except as expressly stated in a signed agreement with your organization, the website and platform are provided “as is” and “as available,” without warranties of any kind, whether express, implied, or statutory, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the platform will be uninterrupted or error-free.

To the maximum extent permitted by law, Pairity will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for lost profits, revenue, or data, arising out of or related to these Terms or use of the website or platform. Our aggregate liability under these Terms will not exceed the greater of (a) the amounts paid by your organization to us for the platform in the twelve months before the event giving rise to the claim, and (b) one hundred U.S. dollars ($100). If your organization has a signed agreement with us, the liability terms in that agreement control.

You agree to indemnify and hold Pairity harmless from claims arising out of your violation of these Terms or your misuse of the website or platform, except to the extent caused by our own breach or negligence.

We may suspend or terminate access to the website or platform for violations of these Terms, to protect the security or integrity of the service, or as required by law. Where reasonable, we will give notice and an opportunity to cure first. Your organization's rights on termination of a paid subscription — including the window to export data — are set out in its agreement with us.

We may update these Terms from time to time. If we make material changes, we will update this page and revise the date above, and for platform customers we will give reasonable advance notice. Continued use after changes take effect constitutes acceptance.

These Terms are governed by the laws of the State of California, without regard to its conflict-of-laws rules. The parties will first attempt in good faith to resolve any dispute informally; any dispute that cannot be resolved informally will be brought exclusively in the state or federal courts located in California, and each party consents to their jurisdiction.

Questions about these Terms: info@pairityaba.com.